Privacy Policy

1. Who We Are

This Privacy Policy explains how Lloyds Fabrications Ltd ("we", "us", "our") collects, uses, and protects your personal data when you visit lloydsfabrications.co.uk or contact us with an enquiry.

We are the data controller for the personal data described in this policy. Our contact details are:

2. What Data We Collect

We only collect data that is necessary for the purposes described below. This may include:

• Contact information: your name, phone number, email address, and location, provided when you submit an enquiry or request a quote.
• Project details: any additional information you include in a message, such as dimensions, photographs, or descriptions of work required.
• Usage data: standard technical information about your visit, browser type, device, IP address, pages visited, collected automatically by our hosting provider (Cloudflare) for security and performance purposes.

We do not collect payment card details through this website. We do not knowingly collect data from children under 16.

3. How We Use Your Data

We use the personal data you provide to:

• respond to your enquiry or quotation request;
• arrange a site visit and prepare a written quotation;
• communicate with you about work we are carrying out for you;
• maintain records of our customer relationships for legitimate business purposes.

We will not use your data for unsolicited marketing. We will not sell, rent, or share your personal data with third parties for their own commercial purposes.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal grounds:

• Legitimate interests , responding to your enquiry and managing our customer relationships is a legitimate business interest that does not override your rights.
• Performance of a contract , once we have agreed to carry out work for you, processing your data is necessary to fulfil that contract.
• Legal obligation , for example, financial record-keeping requirements under UK tax law.

5. How Long We Keep Your Data

We only keep personal data for as long as necessary:

• Enquiries that do not result in work being carried out: up to 12 months, after which they are deleted or anonymised.
• Records relating to completed work: up to 7 years, in line with UK accounting and tax obligations.

After these periods your data is securely deleted.

6. Who We Share Data With

We do not sell your personal data. In limited circumstances we may share it with:

• Cloudflare, Inc. , our website hosting and security provider. Your traffic passes through Cloudflare's network. See cloudflare.com/privacypolicy.
• Our professional advisers , accountants or solicitors who may see relevant records where strictly necessary.
• Law enforcement agencies , if required to do so by law or valid court order.

No personal data is transferred outside the UK or EEA unless appropriate safeguards are in place.

7. Cookies

This website may use cookies, small files stored on your device that help the site function correctly. We use them only for essential technical purposes and basic analytics to understand how the site is used. We do not use advertising cookies or cross-site tracking.

You can control or delete cookies through your browser settings. Disabling cookies may affect how some parts of the site function. If we introduce third-party analytics tools in future, we will update this policy and seek your consent where required.

8. Your Rights

Under UK data protection law you have the right to:

• Access the personal data we hold about you;
• Rectify inaccurate or incomplete data;
• Erase your data where there is no overriding reason for us to retain it;
• Restrict our processing in certain circumstances;
• Object to processing based on legitimate interests;
• Portability , receive your data in a machine-readable format where feasible;
• Withdraw consent at any time where processing is consent-based.

To exercise any of these rights, contact us at gareth@lloydsfabrications.co.uk. We will respond within one calendar month.

9. Third-Party Links

This site links to external sites including our Yell.com listing and Facebook page. This Privacy Policy does not apply to those sites, we recommend reading their own policies before providing any personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. We encourage you to check this page periodically if you have provided us with personal data.